We are regulated by the Association of Debt Recovery Agency (ADRA) and Council for Debt Collectors. In addition we are accredited with Service Sector Education and Training Authority (SETA).
Our rates are highly competitive. Commissions are payable on successful collections only.
In addition to debt recovery and litigation In-Quest also offer a vast range of services to a comprehensive range of industries designed to help your business with bad debt.
Treating Customers Fairly
We are committed to ensuring that all communications with customers are conducted with fairness and transparency. In-Quest will proactively help your customers by providing guidance on money management or advising on them on debt restructuring or consolidation to lessen the financial burden.
In-Quest Investigations’ Management strongly believes that as a growing business we have the potential to provide employment opportunities and in recognising the value thereof we embrace the opportunity to do our part for the Community. On an ongoing basis we endeavour to identify talent and potential within the organisation. In the interest of empowering representatives from previously disadvantaged groups we provide accelerated learning programs
Where outside contractors are utilised we make use of Black empowered companies, to benefit the existing community. Our Ownership Quota complies with BEE requirements, incorporating a Trust established within our company, which recognises the Black, Coloured and Indian employees as Beneficiaries.