In-Quest has invested sufficiently to enable that the required tools to trace a debtor is maximized. Our trace agents are all equipped with the latest technology and software necessary to ensure the highest quality results in the quickest possible time – turnaround time can be as quick as just 6 hours!
These days it is not enough to be able to trace the debtor – you need to be able to establish that you have done so legally and ethically. In-Quest is acutely aware that we are acting in your name. We always act within the permissible legal and ethical boundaries – cutting corners never pays in the long-term.
Once the debtor has been traced the account is immediately referred to our collections department.