Consumer Debt

In-Quest Investigations has collected consumer debt for over fifteen years, whether its Utilities, Telecoms, Banking, Municipalities, Education or any other sector. We have developed sophisticated strategies to ensure maximum recovery rates in the most compliant environment

Our pre-legal no win no fee consumer service offers the following service as standard:

No Win No Fee

Multiple Letter Campaigns

Notice Of Intended Legal Proceedings

Recorded Daily Calls

SMS & Email Campaigns

Database Searches

Installment Negotiation & Monitoring

Telephone Call Recording

  • Dispute Resolution
  • Legally Trained Collectors
  • Online Access
  • Reporting And Updates
  • Optional Trace Service
  • Optional Site Visit Service
  • Seamless Litigation Service
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Consumer debt recovery can be complex and challenging, however our experienced and motivated team employs intelligent proactive solutions. Combining a strict ‘Treat Customers Fairly’ policy with maximum connectivity which means we can achieve maximum results without ever compromising your reputation.

Commissions are negotiable depending on age, volume and value of referrals.

Consumer Debt Recovery

To comply with The National Credit Act rules, ensure that you have a contract, policy or terms and conditions in place that allows for the addition of fees to the consumer debt.

We have assembled a team of experts who specialise in recovering high value commercial debt. That team is comprised of lawyers, and skilled negotiators. We aim to achieve Immediate Action with Maximum Impact.

As soon as you place your account our team will immediately set to work upon securing the fastest route to recovery. Whatever the solution we have the resources, experience and determination to secure the most favorable outcome. Here are some of the features this service includes:

1st Day Legal Review

Flexible Strategies

Door to Door Visits


Legal Action


21 Day Turnaround

Guaranteed Compliance

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